What your customers think of you, what you think of yourself, what you want to accomplish.Discover is where we talk to a lot of people, ask a lot of questions and analyze every piece of data we can get our hands on. It can include:
Key stakeholder interviews or workshopsBusiness documentation and information reviewCompetitive, communications, media and social media auditsOnline behavior researchCustomer/transaction data reviewConsumer/customer/channel research
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